Cargo 381 truck prepared for freight service
Website Terms of Service

Terms of Service

These terms explain how visitors, shippers, carriers, and drivers may use the Cargo 381 website and communicate with our freight team. Confirmed transportation services are governed by the written documents issued for each shipment or business relationship.

These Terms of Service apply to the Cargo 381 website and online communications. They do not replace any signed freight, broker, carrier, shipper, employment, or independent contractor agreement.

Use of This Website

This website is provided for general information, freight inquiries, quote requests, driver interest, and communication with Cargo 381 Logistics. By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with site operation or the rights of others.

You may not attempt to access restricted systems, submit false information, misuse contact forms, introduce malicious code, or use the website to send spam or unauthorized solicitations.

Quotes and Service Requests

Quotes, availability, transit estimates, and equipment options shown or discussed through this website are informational until confirmed in writing by Cargo 381. Freight rates may depend on origin, destination, cargo type, weight, dimensions, equipment, market conditions, insurance requirements, accessorial needs, and timing.

Submitting a quote request does not create a binding transportation agreement. A shipment is accepted only when Cargo 381 confirms the load details, rate, terms, and operational requirements.

Customer Responsibilities

Customers and shipping parties are responsible for providing accurate shipment details, including commodity description, weight, dimensions, packaging, pickup and delivery requirements, appointment times, contact details, and any special handling instructions.

Unless otherwise agreed in writing, customers are responsible for proper packaging, loading requirements, required documentation, lawful cargo descriptions, and compliance with applicable transportation rules.

Carrier and Driver Communications

Carrier setup, driver applications, and related communications are subject to review and verification. Cargo 381 may request additional documentation, operating authority, insurance information, safety records, tax documents, or other details before working with a carrier, owner-operator, or driver.

Submitting information through the website does not guarantee approval, dispatch, employment, contracting, or load assignment.

SMS Terms and Conditions

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

If you have consented to receive text messages from Cargo 381 Logistics, you may receive messages related to driver application status and recruiting follow-ups, appointment and orientation reminders, dispatch and load-related updates, and follow-up messages regarding your inquiry.

Example message: "Hello! Thank you for contacting Cargo 381 Logistics, how can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service."

Message frequency varies depending on your interaction with us. Message and data rates may apply. Charges depend on your carrier's pricing plan and whether the message is sent domestically or internationally.

You opt in to SMS messaging from Cargo 381 Logistics by checking the SMS consent box on forms on our website. This consent is not shared with third parties for marketing purposes. Consent to receive SMS messages is not a condition of employment, hiring, or purchase of any service.

You can opt out at any time by replying STOP to any message you receive from us. Once you opt out, you will receive no further SMS messages. You can opt back in at any time by replying START.

If you experience any issues, reply HELP to any of our messages, call us at +1 (312) 505-3692, or email dispatch@cargo381.com.

Standard messaging disclosures: message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms of Service pages. Message frequency may vary.

Service Availability

Cargo 381 provides freight services across the lower 48 states, but service availability may vary by lane, equipment, cargo type, timing, weather, safety conditions, legal restrictions, and operational capacity.

We work to provide reliable scheduling and communication, but delays may occur due to traffic, weather, shipper or receiver delays, inspections, mechanical issues, force majeure events, or other conditions outside normal control.

Website Content

The content on this website is provided for general business information. Cargo 381 may update, remove, or change website content at any time without notice.

While we work to keep information accurate, we do not guarantee that all website content is complete, current, or error-free. Operational details should be confirmed directly with our dispatch or sales team.

Intellectual Property

The Cargo 381 name, logo, website design, text, graphics, images, and other site materials are owned by or licensed to Cargo 381 unless otherwise stated. You may not copy, reproduce, distribute, or use site materials for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, Cargo 381 is not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, reliance on website content, or inability to access the website.

Transportation-specific liability, claims, cargo loss, damage, and payment terms are governed by the applicable written agreement, bill of lading, carrier documents, broker-carrier agreement, shipper agreement, tariff, or controlling law.

Changes to These Terms

Cargo 381 may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after an update means the revised terms apply.

Questions About These Terms?

Contact Cargo 381 Logistics before submitting a shipment request if you need clarification about website use, quote requests, dispatch communication, or freight documentation.